Any message or notification sent by AlarmPoint to a Device in order to inform a User about an Event that requires attention. Alerts contain information about Events, such as time and location, and may ask Users to respond, acknowledging that they have received the notification.
Any means of receiving a notification message. Devices can include physical items like a phone or BlackBerry, or intangible items such as email accounts.
Delivers notifications to different types of Devices and, where applicable, receives and processes two-way replies and relays them to AlarmPoint.
Any kind of message generated by an external source (such as a management system) that enters AlarmPoint and describes a situation that requires a notification. Each Event requires at least one Alert.
Defines how AlarmPoint accesses servers for outgoing notifications.
Anyone in AlarmPoint who can receive notifications. Every person in the AlarmPoint system is a User defined by a set of details, including ID number, user name, login password, and so on.