Welcome to the xMatters Online Developer's Guide

Welcome to the xMatters Online Developer's Guide. This resource is intended for developers and other users who are looking for detailed technical information about xMatters features, and is designed to be accessible across all browsers and platforms.

This guide covers the following topics and features:

• Scripting: In addition to an overview of the installation and functionality of the xMatters Developer IDE, this guide includes a complete reference of the methods, objects, and tokens used in Action Script, the xMatters scripting language.
• Web Services: This resource includes instructions on how to configure and use web services to perform remote function calls into the xMatters system.
• Custom Messaging and Subscription Panels and Custom Pages: This section explains how to use the xMatters APIs to develop custom subscription panels, custom messaging panels, and custom pages using Java Server Page technology.

This guide is updated periodically to include the latest information on xMatters, including patches, new releases, and feature enhancements. The most up-to-date version of this document can be viewed online at the xMatters Customer Support Site:

http://community.xmatters.com

Product Versions

Whenever applicable, features and components documented in this guide are identified with the earliest product version in which they are available. Unless specifically indicated, those features and components are available in all later versions of xMatters.

For example, if a script method is labeled as available in xMatters version 4.0 patch 006, then that method is available in all subsequent patches of xMatters version 4.0, and all versions of xMatters version 4.1 and version 5.0.

If a method is labeled as available in xMatters version 4.1 patch 006, then the method is also available in all later 4.1 patches, and in version 5.0. Note, however, that the method would NOT be available in xMatters 4.0, or in any 4.1 deployment running on a patch level of 005 or less.

For information about determining the version and patch level of your deployment, visit the xMatters customer support and community site at community.xmatters.com.

Feature Availability

Each deployment of xMatters has a defined set of available features. However, because product licensing is very flexible, different deployments of the same product version (e.g., xMatters enterprise) may not have the same feature set. In addition, the features available to you are controlled by your permissions, and also by any customizing done by your organization.

As a result, you may find that some of the features described here are not available in your specific deployment. If you have questions about the features available to you, contact your xMatters System Administrator.

xMatters manuals

In addition to this online resource, the xMatters documentation suite includes a set of five manuals:

• xMatters installation and administration guide: this guide is intended to help xMatters Administrators install, configure, and maintain an xMatters installation. The Administration Guide also introduces key concepts, including the role of xMatters within an organization, and provides an overview of the main modules and processes. This guide also explains and describes the Data Synchronization feature.
• xMatters user guide: intended for end users, this guide explains the basics of the xMatters user interface, and how to accomplish common tasks. This guide also includes a section for User and Group Supervisors about more advanced tasks, such as Group creation and management.
• xMatters AlarmPoint Java Client Guide: this guide explains how to configure and use the custom features of the k.
• xMatters integration agent guide: this guide describes and explains how to use the xMatters integration agent to facilitate bi-directional communication between xMatters and one or more management systems.
• xMatters mobile access guide this guide introduces the xMatters mobile access, a module that allows xMatters Users to access management systems remotely, via any web-enabled Device, such as a BlackBerry Smartphone.

Related topics:

Introduction to Scripting

About the Scripting Reference

Web Services

Custom Subscription and Messaging Panels

Current to xMatters 5.0