Note that if you modify the template scripts, those changes are only propagated to the Event Domains that are associated with the template script packages. Changes to the template scripts will not overwrite any custom script packages, and will therefore not affect any Company using customized scripts.
When you create a new Company in a multiple-Company deployment, xMatters automatically creates the default Event Domains, and assigns the appropriate template script package to each new domain. xMatters does not automatically create a separate set of script packages; before you can customize the scripts for a Company, you must export the template script you want to use, and then import it into the Company scripts.
Note that you must create the new Company in xMatters before you can create new script packages for it. For more information about creating Companies, see the xMatters installation and administration guide.
xMatters will create a new folder in the Workspace pane and add the scripts to it. You can now edit the scripts and check them into the database. Note that you must also set the Company Event Domain to use the new custom script on the Event Domain Details page in the web user interface. For more information, see the xMatters installation and administration guide.
Creating and modifying Script Packages