External Service Message Object

Used to send a message to an external service.

Creation Method: Can be used within any script context: initial, response, presentation, interaction, callin, and callout.

Reference Name: User defined

Scope: Script lifecycle

For ExternalServiceMessage routing information, see External Service Routing Information

External Service Message object methods

The following methods are available for the External Service Message object:

isValid

send

setServiceName

setServiceProvider