How to inject events into xMatters

If you require the ability to integrate xMatters with your own systems and processes, you can do so through a Simple Integration Point created specifically for this purpose. For example, you might use the Simple Integration Point to integrate with an open-source help desk application, or to have parsed email messages trigger event injections. In turn, injected events can generate email, SMS, paging, and voice notifications.

The Simple Integration Point feature is available as an additional licensing option. Contact your xMatters representative for details.

This topic describes how to inject events into an Event Domain named "generic" by passing in command-line arguments via the xMatters integration agent.

For detailed information about the integration agent, including installation and startup steps, refer to the xMatters integration agent guide available on the xMatters Support web site.