Welcome to the xMatters Online Developer's Guide. This resource is intended for developers and other users who are looking for detailed technical information about xMatters features, and is designed to be accessible across all browsers and platforms.
This guide covers the following topics and features:
This guide is updated periodically to include the latest information on xMatters, including patches, new releases, and feature enhancements. The most up-to-date version of this document can be viewed online at the xMatters Customer Support Site:
Whenever applicable, features and components documented in this guide are identified with the earliest product version in which they are available. Unless specifically indicated, those features and components are available in all later versions of xMatters.
For example, if a script method is labeled as available in xMatters version 4.0 patch 006, then that method is available in all subsequent patches of xMatters version 4.0, and all versions of xMatters version 4.1 and version 5.0.
If a method is labeled as available in xMatters version 4.1 patch 006, then the method is also available in all later 4.1 patches, and in version 5.0. Note, however, that the method would NOT be available in xMatters 4.0, or in any 4.1 deployment running on a patch level of 005 or less.
For information about determining the version and patch level of your deployment, visit the xMatters customer support and community site at community.xmatters.com.
Each deployment of xMatters has a defined set of available features. However, because product licensing is very flexible, different deployments of the same product version (e.g., xMatters enterprise) may not have the same feature set. In addition, the features available to you are controlled by your permissions, and also by any customizing done by your organization.
As a result, you may find that some of the features described here are not available in your specific deployment. If you have questions about the features available to you, contact your xMatters System Administrator.
In addition to this online resource, the xMatters documentation suite includes a set of five manuals:
Custom Subscription and Messaging Panels
Current to xMatters 5.0