A C G I Q R S U V X

A

addDynamicList(String, Map<String, Collection<String>>) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Add a dynamic list for the specified field.
addFields(Map<String, Object>) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Add all the specified fields to this incident if they do not already exist
addList(String, Map<String, String>) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Add a list of possible values and the associated display value for the field
addList(String, Collection<String>) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Add a list of possible values for the field
addQueryField(ServiceManagerQueryField) - Method in class com.alarmpoint.servicemanager.ServiceManagerQuery
Adds a field to this query
addUpdate(String, String) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Add a update value for the specified field

C

closeIncident(String, String, String) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Close the Service Manager incident identified by the incidentID with a resolution
closeIncident(String, Map<String, Object>) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Close the Service Manager incident identified by the incidentID with the specified fields and values
closeIncident(String, Element) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Close the Service Manager incident identified by the incidentID with the specified instance
com.alarmpoint.servicemanager - package com.alarmpoint.servicemanager
 
constructFromMap(Map<String, String>) - Method in class com.alarmpoint.servicemanager.ServiceManagerQuery
Create a new query to match the specified fields using the EQUALS operator
constructMap(Node) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Remove all existing fields and values from this incident then repopulate it with the values in instance
constructUpdateInstance() - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Construct a list of fields that have been updated and their new values
createIncident(Map<String, Object>) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Create a new Service Manager incident with the specified fields and values
createIncident(Element) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Create a new Service Manager incident with the specified instance

G

getDisplayDate(String) - Static method in class com.alarmpoint.servicemanager.XMLDateParser
 
getDisplayDate(String, String) - Static method in class com.alarmpoint.servicemanager.XMLDateParser
 
getFormattedName() - Method in enum com.alarmpoint.servicemanager.ServiceManagerQueryLogic
Returns the enum value formatted so it is suitable to be displayed on the web ui
getFormattedName() - Method in enum com.alarmpoint.servicemanager.ServiceManagerQueryOperator
Returns the enum value formatted so it is suitable to be displayed on the web ui
getGroupedList(String, String, String, String) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Retrive a list of strings from Service Manager and group them based on a field on that object
getList(String) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Return the list of possible values for the field
getListValue(String) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Retrieve the current list of values for a list field
getListValue(String, boolean) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Retrieve the current list of values for a list field
getLogic() - Method in class com.alarmpoint.servicemanager.ServiceManagerQuery
Retrieve the query logic that will be used to construct the query
getMessage() - Method in exception com.alarmpoint.servicemanager.ServiceManagerException
 
getName() - Method in class com.alarmpoint.servicemanager.ServiceManagerQueryField
Get the field name for this field
getOperator() - Method in class com.alarmpoint.servicemanager.ServiceManagerQueryField
Get the operator for this query
getOperator() - Method in enum com.alarmpoint.servicemanager.ServiceManagerQueryOperator
Returns a string with the operators to insert into the Service Manager query
getOriginalMap() - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Returns the a map of the original values for this incident
getPossibleValues(String) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
If the field specified has a list of values specified return it
getQuery() - Method in class com.alarmpoint.servicemanager.ServiceManagerQuery
Construct a query by joining the query for each field using the query logic
getQuery() - Method in class com.alarmpoint.servicemanager.ServiceManagerQueryField
Construct a query for this field
getQueryFields() - Method in class com.alarmpoint.servicemanager.ServiceManagerQuery
Returns a list of fields that exist for this query
getShortName() - Method in enum com.alarmpoint.servicemanager.ServiceManagerQueryOperator
Returns the enum value formatted so it is suitable to be displayed on the mobile gateway
getSortedList(String, String, String) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Retrive a list of strings from Service Manager
getTextValue(String) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Retrieve the current value for a text field
getTextValue(String, boolean) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Retrieve the current value for a text field
getUpdateMap() - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Returns the a map of the updated values for this incident
getValue() - Method in class com.alarmpoint.servicemanager.ServiceManagerQueryField
Set the value to match for the query
getValueMap(String, String) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Retrive a list of all fields and values from Service Manager for a specified object
getXMLDate(String) - Static method in class com.alarmpoint.servicemanager.XMLDateParser
 
getXMLDate(String, String) - Static method in class com.alarmpoint.servicemanager.XMLDateParser
 

I

initializeClient(String, String, String) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Initialize this class with the specified url and user/password combination
isListField(String) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Check if the specified field contains a list of values
isTextField(String) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Check if the specified field contains a single of value

Q

queryCategoryList() - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Retrieve the list of active categories from Service Manager
queryIncident(ServiceManagerQuery) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Retrieve a list of incidents from Service Manager
queryIncident(String) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Retrieve a list of incidents from Service Manager
queryProblemTypeList() - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Retrieve the list of active problem types from Service Manager
queryProductTypeList() - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Retrieve the list of active product types from Service Manager
querySubcategoryList() - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Retrieve the list of active subcategories from Service Manager

R

resolveIncident(String, String, String, String, String) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Resolve the Service Manager incident identified by the incidentID with the specified fields and values
resolveIncident(String, Element) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Resolve the Service Manager incident identified by the incidentID with the specified instance

S

sendReceive(String, Element) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Send a SOAP request to the Service Manager server and return the contents ot the returned SOAP body
ServiceManagerException - Exception in com.alarmpoint.servicemanager
Contains the error message returned by the server
ServiceManagerException(String) - Constructor for exception com.alarmpoint.servicemanager.ServiceManagerException
 
ServiceManagerIncident - Class in com.alarmpoint.servicemanager
Represents all the information about a Service Manager incident record and keeps track of changes you want to make to that incident.
ServiceManagerIncident() - Constructor for class com.alarmpoint.servicemanager.ServiceManagerIncident
Create a new empty ServiceManagerIncident object
ServiceManagerIncident(Node) - Constructor for class com.alarmpoint.servicemanager.ServiceManagerIncident
Create a new ServiceManagerIncident object and initialize it with the values in root
ServiceManagerQuery - Class in com.alarmpoint.servicemanager
A utility used to create queries suitable to be used in Service Manager web service calls
ServiceManagerQuery() - Constructor for class com.alarmpoint.servicemanager.ServiceManagerQuery
 
ServiceManagerQueryField - Class in com.alarmpoint.servicemanager
A utility used to create a part of a Service Manager query for a field, operator and value
ServiceManagerQueryField() - Constructor for class com.alarmpoint.servicemanager.ServiceManagerQueryField
Create a new query field
ServiceManagerQueryField(String, ServiceManagerQueryOperator, String) - Constructor for class com.alarmpoint.servicemanager.ServiceManagerQueryField
Create a new query field with the specified field name, operator and field value
ServiceManagerQueryLogic - Enum in com.alarmpoint.servicemanager
Used to join multiple query fields into one query
ServiceManagerQueryOperator - Enum in com.alarmpoint.servicemanager
Used to define how to search on a specific field
ServiceManagerScriptObject - Class in com.alarmpoint.servicemanager
Interfaces with the Service Manager SOAP web service in order to query, create and update records.
ServiceManagerScriptObject() - Constructor for class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Construct a uninitialized object.
ServiceManagerScriptObject(String, String, String) - Constructor for class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Construct a new ServiceManagerScriptObject with the specified url and user/password combination
setLogic(ServiceManagerQueryLogic) - Method in class com.alarmpoint.servicemanager.ServiceManagerQuery
Set the query logic that will be used to join query fields
setName(String) - Method in class com.alarmpoint.servicemanager.ServiceManagerQueryField
Set the field name for this field
setOperator(ServiceManagerQueryOperator) - Method in class com.alarmpoint.servicemanager.ServiceManagerQueryField
Set the operator for this query
setQueryFields(List<ServiceManagerQueryField>) - Method in class com.alarmpoint.servicemanager.ServiceManagerQuery
Set the list of fields for this query
setValue(String) - Method in class com.alarmpoint.servicemanager.ServiceManagerQueryField
Get the value to match for the query

U

updateDynamicList(String, String) - Method in class com.alarmpoint.servicemanager.ServiceManagerIncident
Update the list of possible values for the field depending on the specified value
updateIncident(String, String) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Update the Service Manager incident identified by the incidentID with a journal update
updateIncident(String, String, String) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Update the Service Manager incident identified by the incidentID with a journal update and status
updateIncident(String, String, String, String) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Update the Service Manager incident identified by the incidentID with a journal update, status and assignee
updateIncident(String, Map<String, Object>) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Update the Service Manager incident identified by the incidentID with the specified fields and values
updateIncident(String, Element) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Update the Service Manager incident identified by the incidentID with the specified instance

V

validateCredentials(String) - Method in class com.alarmpoint.servicemanager.ServiceManagerScriptObject
Given a List Operation this method will return null if the intialized credentials are valid and a string detailing the error otherwise
valueOf(String) - Static method in enum com.alarmpoint.servicemanager.ServiceManagerQueryLogic
Returns the enum constant of this type with the specified name.
valueOf(String) - Static method in enum com.alarmpoint.servicemanager.ServiceManagerQueryOperator
Returns the enum constant of this type with the specified name.
values() - Static method in enum com.alarmpoint.servicemanager.ServiceManagerQueryLogic
Returns an array containing the constants of this enum type, in the order they are declared.
values() - Static method in enum com.alarmpoint.servicemanager.ServiceManagerQueryOperator
Returns an array containing the constants of this enum type, in the order they are declared.

X

XMLDateParser - Class in com.alarmpoint.servicemanager
 
XMLDateParser() - Constructor for class com.alarmpoint.servicemanager.XMLDateParser
 

A C G I Q R S U V X