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A
addDynamicList(String, Map<String, Collection<String>>)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Add a dynamic list for the specified field.
addFields(Map<String, Object>)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Add all the specified fields to this incident if they do not already exist
addList(String, Map<String, String>)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Add a list of possible values and the associated display value for the field
addList(String, Collection<String>)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Add a list of possible values for the field
addQueryField(ServiceManagerQueryField)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQuery
Adds a field to this query
addUpdate(String, String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Add a update value for the specified field
C
closeIncident(String, String, String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Close the Service Manager incident identified by the incidentID with a resolution
closeIncident(String, Map<String, Object>)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Close the Service Manager incident identified by the incidentID with the specified fields and values
closeIncident(String, Element)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Close the Service Manager incident identified by the incidentID with the specified instance
com.alarmpoint.servicemanager
- package com.alarmpoint.servicemanager
constructFromMap(Map<String, String>)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQuery
Create a new query to match the specified fields using the EQUALS operator
constructMap(Node)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Remove all existing fields and values from this incident then repopulate it with the values in instance
constructUpdateInstance()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Construct a list of fields that have been updated and their new values
createIncident(Map<String, Object>)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Create a new Service Manager incident with the specified fields and values
createIncident(Element)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Create a new Service Manager incident with the specified instance
G
getDisplayDate(String)
- Static method in class com.alarmpoint.servicemanager.
XMLDateParser
getDisplayDate(String, String)
- Static method in class com.alarmpoint.servicemanager.
XMLDateParser
getFormattedName()
- Method in enum com.alarmpoint.servicemanager.
ServiceManagerQueryLogic
Returns the enum value formatted so it is suitable to be displayed on the web ui
getFormattedName()
- Method in enum com.alarmpoint.servicemanager.
ServiceManagerQueryOperator
Returns the enum value formatted so it is suitable to be displayed on the web ui
getGroupedList(String, String, String, String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Retrive a list of strings from Service Manager and group them based on a field on that object
getList(String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Return the list of possible values for the field
getListValue(String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Retrieve the current list of values for a list field
getListValue(String, boolean)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Retrieve the current list of values for a list field
getLogic()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQuery
Retrieve the query logic that will be used to construct the query
getMessage()
- Method in exception com.alarmpoint.servicemanager.
ServiceManagerException
getName()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQueryField
Get the field name for this field
getOperator()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQueryField
Get the operator for this query
getOperator()
- Method in enum com.alarmpoint.servicemanager.
ServiceManagerQueryOperator
Returns a string with the operators to insert into the Service Manager query
getOriginalMap()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Returns the a map of the original values for this incident
getPossibleValues(String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
If the field specified has a list of values specified return it
getQuery()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQuery
Construct a query by joining the query for each field using the query logic
getQuery()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQueryField
Construct a query for this field
getQueryFields()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQuery
Returns a list of fields that exist for this query
getShortName()
- Method in enum com.alarmpoint.servicemanager.
ServiceManagerQueryOperator
Returns the enum value formatted so it is suitable to be displayed on the mobile gateway
getSortedList(String, String, String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Retrive a list of strings from Service Manager
getTextValue(String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Retrieve the current value for a text field
getTextValue(String, boolean)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Retrieve the current value for a text field
getUpdateMap()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Returns the a map of the updated values for this incident
getValue()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQueryField
Set the value to match for the query
getValueMap(String, String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Retrive a list of all fields and values from Service Manager for a specified object
getXMLDate(String)
- Static method in class com.alarmpoint.servicemanager.
XMLDateParser
getXMLDate(String, String)
- Static method in class com.alarmpoint.servicemanager.
XMLDateParser
I
initializeClient(String, String, String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Initialize this class with the specified url and user/password combination
isListField(String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Check if the specified field contains a list of values
isTextField(String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Check if the specified field contains a single of value
Q
queryCategoryList()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Retrieve the list of active categories from Service Manager
queryIncident(ServiceManagerQuery)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Retrieve a list of incidents from Service Manager
queryIncident(String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Retrieve a list of incidents from Service Manager
queryProblemTypeList()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Retrieve the list of active problem types from Service Manager
queryProductTypeList()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Retrieve the list of active product types from Service Manager
querySubcategoryList()
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Retrieve the list of active subcategories from Service Manager
R
resolveIncident(String, String, String, String, String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Resolve the Service Manager incident identified by the incidentID with the specified fields and values
resolveIncident(String, Element)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Resolve the Service Manager incident identified by the incidentID with the specified instance
S
sendReceive(String, Element)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Send a SOAP request to the Service Manager server and return the contents ot the returned SOAP body
ServiceManagerException
- Exception in
com.alarmpoint.servicemanager
Contains the error message returned by the server
ServiceManagerException(String)
- Constructor for exception com.alarmpoint.servicemanager.
ServiceManagerException
ServiceManagerIncident
- Class in
com.alarmpoint.servicemanager
Represents all the information about a Service Manager incident record and keeps track of changes you want to make to that incident.
ServiceManagerIncident()
- Constructor for class com.alarmpoint.servicemanager.
ServiceManagerIncident
Create a new empty
ServiceManagerIncident
object
ServiceManagerIncident(Node)
- Constructor for class com.alarmpoint.servicemanager.
ServiceManagerIncident
Create a new
ServiceManagerIncident
object and initialize it with the values in root
ServiceManagerQuery
- Class in
com.alarmpoint.servicemanager
A utility used to create queries suitable to be used in Service Manager web service calls
ServiceManagerQuery()
- Constructor for class com.alarmpoint.servicemanager.
ServiceManagerQuery
ServiceManagerQueryField
- Class in
com.alarmpoint.servicemanager
A utility used to create a part of a Service Manager query for a field, operator and value
ServiceManagerQueryField()
- Constructor for class com.alarmpoint.servicemanager.
ServiceManagerQueryField
Create a new query field
ServiceManagerQueryField(String, ServiceManagerQueryOperator, String)
- Constructor for class com.alarmpoint.servicemanager.
ServiceManagerQueryField
Create a new query field with the specified field name, operator and field value
ServiceManagerQueryLogic
- Enum in
com.alarmpoint.servicemanager
Used to join multiple query fields into one query
ServiceManagerQueryOperator
- Enum in
com.alarmpoint.servicemanager
Used to define how to search on a specific field
ServiceManagerScriptObject
- Class in
com.alarmpoint.servicemanager
Interfaces with the Service Manager SOAP web service in order to query, create and update records.
ServiceManagerScriptObject()
- Constructor for class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Construct a uninitialized object.
ServiceManagerScriptObject(String, String, String)
- Constructor for class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Construct a new ServiceManagerScriptObject with the specified url and user/password combination
setLogic(ServiceManagerQueryLogic)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQuery
Set the query logic that will be used to join query fields
setName(String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQueryField
Set the field name for this field
setOperator(ServiceManagerQueryOperator)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQueryField
Set the operator for this query
setQueryFields(List<ServiceManagerQueryField>)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQuery
Set the list of fields for this query
setValue(String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerQueryField
Get the value to match for the query
U
updateDynamicList(String, String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerIncident
Update the list of possible values for the field depending on the specified value
updateIncident(String, String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Update the Service Manager incident identified by the incidentID with a journal update
updateIncident(String, String, String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Update the Service Manager incident identified by the incidentID with a journal update and status
updateIncident(String, String, String, String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Update the Service Manager incident identified by the incidentID with a journal update, status and assignee
updateIncident(String, Map<String, Object>)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Update the Service Manager incident identified by the incidentID with the specified fields and values
updateIncident(String, Element)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Update the Service Manager incident identified by the incidentID with the specified instance
V
validateCredentials(String)
- Method in class com.alarmpoint.servicemanager.
ServiceManagerScriptObject
Given a List Operation this method will return null if the intialized credentials are valid and a string detailing the error otherwise
valueOf(String)
- Static method in enum com.alarmpoint.servicemanager.
ServiceManagerQueryLogic
Returns the enum constant of this type with the specified name.
valueOf(String)
- Static method in enum com.alarmpoint.servicemanager.
ServiceManagerQueryOperator
Returns the enum constant of this type with the specified name.
values()
- Static method in enum com.alarmpoint.servicemanager.
ServiceManagerQueryLogic
Returns an array containing the constants of this enum type, in the order they are declared.
values()
- Static method in enum com.alarmpoint.servicemanager.
ServiceManagerQueryOperator
Returns an array containing the constants of this enum type, in the order they are declared.
X
XMLDateParser
- Class in
com.alarmpoint.servicemanager
XMLDateParser()
- Constructor for class com.alarmpoint.servicemanager.
XMLDateParser
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